FAQs

Please have a look at our frequently asked questions.

FAQs

Please have a look at our frequently asked questions.

Shopping Information

What Shipping Methods Are Available?

We offer a range of shipping methods to ensure your order reaches you efficiently and securely. Our shipping options include trusted services such as DHL, Royal Mail, and Evri. Whether you prefer expedited delivery, standard shipping, or a more eco-friendly option, we have a method to suit your needs. Rest assured, we prioritize reliable shipping to provide you with a seamless shopping experience from start to finish.

Do You Ship Internationally?

Yes, we do offer international shipping upon request. We understand the importance of reaching customers worldwide, and we’re committed to delivering our high-quality products to wherever you are. Simply reach out to us to discuss your international shipping needs, and we’ll work with you to arrange a shipping method that meets your requirements. Whether you’re located in Europe, North America, Asia, or beyond, we’re here to assist you in getting our products to your doorstep.

How Long Will It Take To Get My Package?

The delivery time for your package depends on the conditions and policies of the chosen transport company. Factors such as your location, shipping method selected, and any customs clearance processes can affect the delivery timeframe. Rest assured, we strive to work with reputable transport companies that prioritize efficient and timely deliveries. Once your order is placed, we’ll provide you with tracking information so you can monitor the progress of your package and receive it as quickly as possible.

Payment Information

What Payment Methods Are Accepted?

We accept a variety of payment methods to ensure a convenient and secure shopping experience for our customers. Our accepted payment methods typically include:

  1. Credit and Debit Cards: We accept major credit and debit cards such as Visa, Mastercard, American Express, and Discover.
  2. PayPal: You can securely complete your purchase using your PayPal account.
  3. Bank Transfer: For larger transactions or international orders, we may accept bank transfers as a payment method.
  4. Online Payment Platforms: We may also offer the option to pay through trusted online payment platforms.

Please note that available payment methods may vary depending on your location and the specific policies of our website. If you have any questions about payment options or need assistance, feel free to contact our customer service team for support.

Orders & Returns

How do I place an Order?

  1. Browse the website and select your items.
  2. Add selected items to your cart.
  3. Review your cart and proceed to checkout.
  4. Enter shipping and payment details.
  5. Review and confirm your order.
  6. Place your order.

That’s it! Your order is now placed, and you’ll receive confirmation shortly.

How Can I Cancel Or Change My Order?

To cancel an order, simply give us a call.

Do I need an account to place an order?

No, you do not need an account to place an order. You can simply proceed as a guest and complete your purchase without creating an account. However, creating an account can provide benefits such as order tracking, faster checkout for future purchases, and access to order history. It’s optional, and you can choose whether or not to create an account based on your preference.

How Do I Track My Order?

Once your product has been shipped, we’ll provide you with a tracking number along with the details of the transport company. You can easily track your order by using this tracking number on the transport company’s website. Keep an eye out for an email from us containing your tracking information.